Jez and his partner, who is in the early stages of pregnancy, used the emergency relief program. He spoke about his recent illness, upcoming parenthood, and significant ongoing expenses. Jez wants to provide for his family but is still undertaking studies making it difficult to find work. He and his partner didn’t want to take too much but really needed some food and baby items, which they received along with information about new parent services. Jez and his partner were grateful for the support at such a crucial time in their young family’s life.