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Integrated Family Support Services

Respect and care for parents, carers and kids

Family case management

Our case management team supports families and individuals in the wider Belconnen and Gungahlin regions. Through case management, we:

  • Provide information and advocacy
  • Work collaboratively to explore options
  • Provide practical assistance to help people experiencing a range of challenges

We support people to develop confidence and community connections and empower them to access other supports they may need now, and in the future.

Contact us or be referred to us by other service providers, a relative or friend.

Parenting engagement program

The Parenting Engagement Program supports families experiencing challenges with parenting. With the support of our Parenting Engagement Officer, mentors help families learn new parenting strategies and skills. We work with families to understand their goals and needs in order to develop a tailored plan, and match them with a mentor who engages with them in a supportive way. Mentors are there for the family to:

  • Listen to their parenting concerns and needs
  • Help build parenting skills and develop strategies to manage and resolve conflicts
  • Create community connections.

Please contact us if you:

  • Would like to enjoy parenting more
  • Are feeling overwhelmed by parenting
  • Would like to feel more confident about parenting
  • Are feeling isolated
  • Would like to be more connected with your child, tuned in to their needs, and know how to respond to them
  • Want to increase your parenting/support networks.

You can contact us directly or be referred to us by other service providers, a relative or friend.